frequency asked questions
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Choose a category below to find a list of common FAQs.
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Don’t hesitate to contact us if you have any additional questions.
We have a friendly team waiting to help.
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- 01
Direct Primary Care (DPC) is a healthcare model where patients pay a monthly subscription fee directly to their physician for a range of primary care services. It eliminates the red tape and restrictions placed on most other traditional medical practices, and instead puts the patients first with more personalized and accessible care. See Direct Primary Care
- 02
The DPC membership includes comprehensive primary care services such as routine check-ups, preventive care, chronic disease management, and same-day or next-day appointments. It also covers basic lab tests and procedures performed in the office. See DPC Benefits
- 03
Although Direct Primary Care (DPC) and concierge (VIP) practice models have similarities such as membership fees and small patient panels, there are some very fundamental differences:
VIP charges significantly higher membership fees PLUS retail prices for medical services,
DPC has much lower member rates with INCLUDED medical services.
- 04
Absolutely! We believe that everyone benefits from more personalized medical care, which is why we offer customized healthcare tailored to each patient's specific needs. Being proactive with preventative healthcare is better than being reactive after more complicated medical issues arise.
- 05
By providing unparalleled access to your physician, our hope is to minimize referrals to specialists or hospitals. However, if needed, we will work closely with your hospitalist and/or specialists to help manage your care.
- 06
Since urgent medical needs don't always happen during business hours, you can call, text, email, video chat (Telemedicine), social media message, etc. your physician any time. It's how we provide personalized healthcare.
- 07
The independence we've gained by removing the restrictions of third-party payers has allowed us to communicate more freely. Since we know our patients well, many illnesses can be diagnosed and treated remotely via phone, email, text or webcam (TeleHealth). We can find a pharmacy near you and order the appropriate medications, regardless of your location. See TeleMedicine
- 08
Our patients seem to love the Direct Primary Care (DPC) model that Family Medicine of Pooler offers. But don't take our word for it – check out the latest patient reviews.